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Question

I applied for OPT STEM extension. Apparently, they sent an RFE in January. I did not get it and it was not reflected on my status. Then, USCIS closed because of COVID and I couldn't ask anyone. I was only told about the RFE when I made a service request on June 1! My 180 days will be over in July end. I don't know what to do. Can you please help me, or give me some advice on what to do? How can I get my RFE remailed and for USCIS to forgive the 'delay' in responding to it due to factors outside my control?

User's Location: Kansas City, Alabama, United States of America

Category: F1 Visa (Student Visa)